Is GameWar Really GamePal?

I’ve posted on here before. Not all my postings have been published. I’m not sure if this one will be.

My question is simply, Why Gamepal? Gamepal isn’t perfect, I know that. They have problems. While some may be the fault of Gamepal personel, you also have to remember that this is a very new industry, ever changing as do the games it involves. Sometimes, for example, accounts can’t be purchased on time b/c of problems with the game websites where you change the email…etc etc.

My question is, if you’re going to pick a MMORPG trading site to slam, why are you picking Gamepal, which is ACTUALLY one of the better ones. I mean, it’s gotta be top 5 in popularity I would think. They can’t be all bad and there MUST be MANY worse sites out there that do this type of thing.

Frank,

Gamepal is the company that took my money and then got me banned. I’m not trying to make an example out of them, or singling them out in the industry. I’m just relaying my experiences to warn others of the problems I have encountered.

If you have had problems with other companies in this space, you should share those experiences as well. One of the best things about blogs is that we can all exchange information with each other.

Greetings Ed,

I really hope I read your blog before I had anything to do with gamepal.com but unfortunately, its too late 🙁

I purchased an acc with gamepal and later I realized it was a hacked account that was stripped by the hacker. And obviously the acc was nothing as described.

Well the original owner had gotten it back now and I’ve lost what I paid for.

I hope you can help other ppl like me and make other think twice before using the service.

Take care.
J

I forgot to mention, when I receive the account info and had questions; I had not once heard back from them. No email replies, nothing. Live help is conveniently offline. So I have given up, and what happened after… was as I mentioned in my previous post 🙂

Hah life is just full of surprises don’t you think

James,

Did you try contacting our support, we don’t have any emails as far as we know from you. Contact us, wait for us to respond, and I bet shortly, you will rephrase your statement.

– Support Team

And in respond to Ed’s post.

Gamewar is Gamepal.

When I email one of them back in October before I made any purchase, they refered me to check out on of the other and their pricings on accounts are different but they carry the SAME accounts, same account description. I still have the email haha.

And I won the jackpot, a stripped hacked account 🙂

James,

What is your order number?

– Support Team

Also to clarify, gamewar is not OWNED by gamepal. It’s merely an affiliate partner of ours. Likewise for the other 30 brands on the market.

– Support Team

Odd that an “affiliate partner” has a domain that is owned by the owner of Gamepal, and even has a gamepal.com email for registration.

It’s also funny that many of my clicks that come to my site are for the term “gamewar fraud”. Not a good sign.

Well Ed,

Its been 2 days since I emailed and I have yet heard from them LOL! This whole thing is so ridiculous I am unsure if I should be laughing or crying. Pretty sure my little nephew was crying for not being able to play his little taru, its like his little Pokemon.

Oh, I didn’t type “gamewar fraud” to find this blog, I typed “gamewar review” ^^;

In reply to the Support Team, the order# is 111956. I am not expecting much after reading up on rip-off reports. Just don’t wait till X mas and ruin my holiday mood 🙂

Jason,

Do you want me to post here or email you? Half those ripoffreports are false as Bill (seen below) was fired immediatly starting work for gamepal for poor customer service, so took his revenge by posting blogs with his friend. He posted on this blog as well under the name seisem, gaypal, then made up other names posting stuff about the philippines where he never even worked.

http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=20604779

– Support Team

Greetings,

Jason?! (gasp) I am still, James the last time I checked. 🙂

Someone from [email protected] has contacted me today. Name was R. Blake, is that you or from same department?

You can email if you like, its fine.

I am very confused here, my transaction was done through Gamepal and Gpal accounts was the one sent me the stripped/hacked account.

Now this affair is being handled by Gamewars?

Please enlighten me.

Regards.

BTW, that email I received arrived hours after I posted the # .

Does that mean I have to come back and post every few hours? I think Ed might ban me from his blog when I do 🙂

James,

Got some interested news on your account, check your email. Basically if things like what happened to your account happen, every monday-wednesday-friday our fraud manager (Jason) and or his assistant Rob reviews your case. We are almost 99% sure that it wasnt the original owner wasn’t the problem, but the only scenario now is that PlayOnline did a reset on your account.

Regardless, just need some information from you and we will contact PlayOnline to resolve this as I just need one piece of information that only you have.

– Support Team

”
Thanks for contacting us. An operator will be with you shortly…

[Live Chat Team] Hello! My name is Luna, how may I help you?
[Visitor] Can you give me details on when the “System” will be avaliable so we know what yall have done to made4play accounts? I keep getting generic e-mails.

[Live Chat Team] i am sorry here is the latest update live help has on m4p
[Live Chat Team]

I am sorry, but due to the unexpected demand for m4p/build an account accounts we aren’t able to provide updates on those orders. you receive an email at the beginning of the build, and again when it is done. They are working on a system to get everyone updates on their made4play orders. It’s ‘in the works’ so hopefully we will have news for you soon. At the very least we will email you your toon name so you can follow the progress on the Armory. Please be patient until those emails arrive.

[Visitor] Those copy and paste type e-mails yall are sending are getting me irriated.

[Visitor] We have been patient and we have waited long enough 2 1/2 weeks is getting kinda long don’t you think? Just for a response.
[Visitor] I have made a case with paypal.com and I sent in my report to the BBB.org and some other companys if you can’t resolve these maybe they can.
[Live Chat Team] well actually the accounts can take 30-45 days to build depending on the type of order.. so you can expect that untill the build completes and the time estimate has passed by a minimum of 24 hrs that you will not receive updates.
[Live Chat Team] expecting the team to update you during the build is just not a reasonable opytion at this point.
[Visitor] When I agreed to the build account i was told 2 weeks tops
[Visitor] The thing is I cant see any of the names i chose on the armory
[Visitor] Not 1
[Live Chat Team] that did not include the time in the que to start the build, I am sorry but you also need to know it takes 14 days from the time an account is created before it will show in the armoury
[Visitor] I have to disagree i have made many accounts and past lvl 10 they do show in armory
[Visitor] I have 2 orders 1 for a gold purchuse that is very late and the build which is very late yall have screwed us over big time.
[Live Chat Team] i am not the currency dept you must speak to them about currency issues.
[Visitor] I’m done with this is there a snior member i can discuss my issue with?
[Live Chat Team] no sir I am the senior live chat rep.
[Visitor] Cuase im about 2 clicks away to going to paypal and escalating this to a claim
[Visitor] If you dont want my buisness let me know then I will go get my money back and move on to someone who does.
[Live Chat Team] Well sir you can feel free to do so, but as we have responded to your request by letting you know of the delays and the lack of ability to update, you will not be eliogible for a refund once the build has started
[Visitor] I havent recived a e-mail that it even has started
[Live Chat Team] I am sorry about that some emails may not have been rec’d re the start of the build due to the system failure during the so calk fires. if that is the case and the build is in progress, you would simply rec email when the build is complete
[Visitor] See thats why im all upset I have had no confirmation from anyone that the build was started nor have I been able to talk to anyone on this issue who can give me details
[Visitor] I just know im down 130 dollars and no answers
[Live Chat Team] sir as we have explained repeatedly updates on m4p accounts are not available. you are free to email the accounts dept and request they review the order and provide you with an update.
[Visitor] I did 5 times and get a generic response
[Live Chat Team] yes sir, that is the information available to them on m4p accounts.
[Live Chat Team] sir, you just need to be patient and wait for delivery.
[Visitor] Lucky yal are a internet buisness in the outside world you would not get away with this.
[Visitor] Need more laws to govern buisness such as this and maybe its time the consumers push for it
[Live Chat Team] Unfortunately, live help is extremely limited in our ability to actually do anything in regards to accounts or account refunds/replacements or GPD. While we sympathize for the aggravation the delays you have experienced have caused, we’re doing the best we can within the scope of our abilities. ”

My convo with Gamepal.com and how dirty these guys are… I think we should push to have them shut down.

Greetings,

I have forward the info as requested.

Who on earth was the person who claimed to be who he was and knew the content of the account?? Was he the one who reset the account?

The pw/billing with PlayOnline has always been ambitious, is there no way we can secure the account.

J

James,

That is what we are confused about. In my 2 years of working here, I have never seen anything like this. Try contacting PlayOnline, it’s virtually impossible to get the account back unless he had your information. We are still investigating…

Wow. I’m really glad I have no need of services like this one. I think what really concerns me is that people like Mr. Simmons seem to think that GamePal (or GameWars?) have the right to treat their customers badly just because they seem to be more popular than others — as if being a big scammer makes you better than a little one . . . Ed, I think I’ve already told you this, but kudos to you for spreading the word!

30 days later… no response from gamepal.com about my made4Play account.

“I have (1) oustanding order that I need answers too and a reason why you have not taken the appropiate steps to resolve my concern.

(1)Made4Play account Order #112121

This order is still unresolved and yet to be sent to me. I have sent multiple e-mails and have yet to receive acceptable response to my inquiry or the response had insufficient information. I take this lack of customer care and a failure to live up to your expectations to your customer, This is very serious and I can tell you I am not pleased. If you fail to resolve these issues that are listed above then I will make a claim with paypal.com and discontinue business relations with your company. please understand this is not a threat but a concern from a loyal customer.
Please help to resolve these issues so we both can benefit and noone walks away with a loss.

Thank You,”

My last e-mail to gamepal.com… 2 days no response. Guess they decided to ignore me for the past 11 e-amils I have written to them trying to get a resonable answer. The funny thing is I ordered the made4Play on the same server as me and I check the /who list for any of the character names i chosen and the funny thing is not 1 ever shows up… explain that gamepal?

3 yrs I have been using this company from FFXI to world to warcraft to me this is a slap in the face.

Greetings,

I am posting to update my status since Nov 17th.

For the past weeks I had been exchanging emails with GameWar since my last post.

The replies had been informative and very professional compare to what I have received from GamePal.

Although in the end they were unable to get the account back for me, they offered a coupon to redeem an account of the same value last weekend and I had been on a new account since then. Transaction was faster, and clean and I am satisfy with this new account.

Difference is, I made the order through GameWar and the information was sent to me via GameWar. It appeared it was handled personally through the 2 of the Account Reps at GameWar.

One of their emails mentioned they had to move out of CA because of the fire and things should be more settle now.

I can only say for myself that I am willing to believe there are still some trustworthy people working in this GameWar or GamePal “head” branch but perhaps something went wrong lower down and they need to look that up.

Well I’ll keep things posted since its only been a week since I get this “new” account. I just hope nothing funny happens this time…

Regards,
J

To Chris,

Maybe you should try email to [email protected]

I received the exact same treatment as you did emailing gamepal, but after switching contacts I been receiving replies in a very reasonable time frame.

Really good and really interesting post. I expect (and other readers maybe :)) new useful posts from you!
Good luck and successes in blogging!

Ok third time I reply.

Seems you are not only biased toward the people you are blogging about, but you’re also exceedingly selective about what goes up on this board.
If it is in tune with your argument it stays up, if it isn’t its immediately taken down.

Not very sporting of you Ed.

Anyway like my other two posts mentioned…

..You acted outside of Blizzard’s rules and stated guild lines i.e You broke the rules by getting a character power-leveled which resulted in you losing your account, I’m sorry to hear, yet you attempt in every way to apportion all of the blame on Gamepal?

Ed, deal with it. The time and effort you waste on this wrongful witch-hunt could have been put toward leveling another character or spent with your son.

This is the REAL world Ed and you are the guilty party here and as much as I and others dislike what gold farmers do (lets face it we all dislike them) you helped fund them by initially choosing to opt for a power-leveling service in the first place.
So don’t you think it a little childish of you to throw your dummy out of the pram the moment your account is banned? Had your account not been banned you would never have made this post/blog.

Btw, since my previous posts have been deleted I will copy n paste this one to ensure both sides of this very one sided farce of an argument is justified, and thats just what this blog is …a farce!

I have nothing against you Ed, but if you look at what you are doing here, considering what you did, you’d see its wrong.

Goodluck.

Sean, I manually approve all comments to my site because I get a crap load of spam. I don’t usually remove comments.

And to clarify for you, I’m not going after Blizzard, I have no problem with them. But Gamepal took my money saying they would level an account, got the account banned, and wouldn’t even refund the money. They clearly didn’t do what they said they would. When I started to look up more info about them, I saw that I was not alone in my issue. So I’m not sure why you think Gamepal/Gamewar isn’t to blame.

As for my wasted time on a witch hunt, this is one of the more popular posts I have written. I have gotten thousands of views from this, and a lot of comments from people having the same problem. All I did was post my experiences, and it looks like I’m helping people stay clear f getting ripped off by that company.

I think what’s great is that you have wasted your time insulting me for wasting my time by writing on my blog. Get a life.

I tried [email protected] and they haven’t responded to me ether. What other steps can i take? they took $130 dollars and have not even proceeded to try and start my order after its been over a month. They wont even respond to my e-mails anymore after they told me that a manager would contact me which has not happened yet. I wonder if I should report this to the North Carolina district attorneys office and proceed to have this investigated as a fraudulent business.

@ Sean Hey highspeed if you encountered what we went through I would think you would be just as angry. So before you preceed to judge anyone here and anywhere learn a little about what you are talking about.

Chris, I feel for you. I know how much it sucks to get screwed and then just be ignored. Did you pay through Paypal? How long ago did you pay them?

Yah I payed through paypal and have made a claim they still are investigating.

Thanks for contacting us. An operator will be with you shortly.

If you are waiting more then 5 minutes, please try emailing support as our current american chat representatives support a maximum of 20 chats at a time, before you are placed in an queue list to be assisted with. Emails are usually answered within 4 hours, but can take up to 48 hours depending on the type of email response required.

[Live Chat Team] Hello! This is Arianna, how may I help you?
[Visitor] Hi, Can you check and see if you have recieved my e-mails? ******@yahoo.com
[Live Chat Team] What is this regarding?
[Visitor] Refund
[Visitor] sent 2 e-mails 2 days ago no response yet
[Live Chat Team] And why did you need a refund?
[Visitor] Made4Play fraud
[Visitor] 30 somethin days no updates and my order was never touched
[Visitor] http://www.ripoffreport.com full details here
[Visitor] I wouldnt want a refund if I had some answers but I got sick of the run around so im moving on. 🙂
[Visitor] Do you need my order number?
[Live Chat Team] Yes.
[Visitor] kk 1 sec
[Visitor] Made4Play account Order #112121
[Visitor] I will drop my claim with paypal.com when I get the money back into my account
[Live Chat Team] I will be sure to send a message to the supervisors. But just so you know, Live Chat Personnel are not supposed to speak with people who have open disputes with us, so from now on we will need to request you conduct your communication with our company solely via email where you will reach the supervisors directly.
[Visitor] If i got e-mails then I wouldnt have to come here 🙂
[Live Chat Team] I’m just telling you the policy.
[Live Chat Team] You have a good evening.

[b]This just in from our friends at gamepal.com more run around and no answers… YAY[/b]

oops Ed lol remove my e-mail please didnt mean to post that openly

Ed,

I am going to have to agree with sean and your post.

Firstly, I have used gamepal before, no problems with orders with them, actually much better then some of the companies out there, if you want stories google them, it’s pretty bad.

Second, I am not sure if you are hurting the company, much rather helping the company. All these blogs is giving them more publicity, and even negative publicity is good publicity these days. Look at the Paris Hilton video, Napster, or a dozen other companies. Even in this industry, mmoinn negative image made them big, same with peons4hire, and glider. Glider is now one of the most viewed direct third company selling companies in the world today and they dont advertise barely at all. You’re putting a name on there in my opinion. If they file a lawsuit, it gives them more publicity which you don’t want them to have.

Coming to this site, I dont even know what to believe because it seems they care, and others care, and others post garbage which I don’t see being true at all.

This is going to be an interested question for you Ed, but can you name a better RMT company on the internet today? I am very curious, I asked my guild about everyone, and they say hands down them. When I mean RMT company, I mean a real company, not one that is unregistered. (My personal question for future reference) 🙂

Jamie, I have to say that I think you’re point is a little out there. I assume you’re referring to the old Napster, in which case no one every complained that they spent money with Napster and didn’t get what they paid for. Napster was a free service, which is why everyone used it. And I don’t see any correlation with Paris Hilton, she is not a product people pay for. Paris is a celebrity with no actual talent, so of course she strives on publicity, mainly negative. For example, I doubt the negative reviews of her CD made them sell faster.

About 15 years ago a small boy died due to e coli from a Jack in the Box hamburger. Do you feel the publicity from that incident generated more sales and a brand lift for the fast food chain? Earlier this year Jet Blue held passengers on a plane for over 11 hours. A short time later they had to cancel dozens of flights, leaving paying passengers stranded. Do you feel the large amount of publicity from these screw-ups helped the airline?

Despite being a nice little saying, “any publicity is good publicity” should not be taken literally. I can tell you by looking at the site stats that few people find this blog post that didn’t search specifically for “Gamepal” or “Gamewar”. And when they do a search for Gamepal and see results like “Gamepal gets accounts banned” and “RipoffReport”, Gamepal is not seeing an increase of sales. And I highly doubt that suing me or RipofReport would result in a better opinion of them.

As for whether or not I know of a better RMT… I don’t even know what that is. I am not a WoW expert. I am just someone who paid a company money, and that company didn’t do what they said. It’s not different than if I brought my car to a shop to have the oil changed, and they not only didn’t put oil in, but not I have no engine. You would think at minimum they wouldn’t charge for the oil they neglected to add, even if they claim the engine is not their fault. Gamepal clearly didn’t level my character to the level they were supposed to. And when I asked for a refund I was ignored.

But if you feel after reading this that you want to use Gamepal, by all means you should. I think the more you use them the better chance that you will be back to this blog to write about your bad experience. Good luck.

Chris, I removed your email from your comment.

Thanks Ed, I’m going for blood on Gamepal.com I am not stopping till things start changing. I’m googling everything ever written about gamepal.. every e-mail sent everything they have said or done to people and created a folder… They wanna play with fire then they might need to get burned.

Jamie and Sean or whomever else may be curious, http://www.ripoffreport.com go here and do a search on gamepal or gamepal.com also gamewars and oloot and see the ever increasing complaints.

“Hello,

Thank you for your email. We appreciate your business.
Everyone has bad feedback, google in google fraud, and 10000 posts will come up. Google is not a bad company. Google in any bank, 10000 posts there. As we say in our FAQ, find us another company out there that can seriously guarantee a service because we are the only guaranteed service company in this market.

Bad feedback is tainted, at no point have we ever ripped off anyone. Now I understand your situation, and yes orders are delayed right now, but we do offer a 100% satisfaction guarantee all orders will be completed, but that is only an estimated time, and we can’t predict exactly the time it will be done as different mobs spawn at different times, blizzard patches happen, downtimes will happen, and major delays like this can occur.

If you still feel we are a bad company, that’s fine, but we will refund your order right now if you can close this dispute as it’s pending right now, and we will still level your account up after we refund you, and when we do complete it, we can email you that it’s done, and we will give you a discount on your account order if you still want the account.

Anyway, we’re not trying to give you issues here, but we did already register your account, and we do have a policy where we can’t give a full refund once we register the keys, but we can offer a partial refund. Let us know if you have any additional questions, thank you.

Best Regards,

Blake R.
Accounts Team
GamePal Inc.”

New this just in from gamepal… interesting.. very interesting..

@ Chris-
DO NOT CLOSE YOUR DISPUTE. This is a tactic they use to get you to drop the dispute, then not refund you. Once a dispute is dropped, it cannot be reinstated with Paypal.

too late… I dropped claim and they stopped responding to my e-mails im fvcked now.

No worries I have a folder with all the e-mails of me and gamepal if they fail to act I will be releasing everything I know about this company to the world and it’s about 40+ e-mails. I have a written statement I will release to the media and I will give a copy to the north carolina district attorneys office.

Anyone have links that I contact media? lets get these guys on the map.

Earlier this week I decided to purchase an account from Gamepal. Seemed the fastest (well, it doesn’t take 10 days like powerleveling, anyways) and safest (less chance of getting banned!) method. Well, immediately after making the purchase they called and confirmed, then I was told it would take 1-24 hours for my purchase to go through.

Of course, during this time I decide to amuse myself by looking up stuff on Gamepal. I ended up here… (and several other fraud sites). By the end of it all, I was panicked. 10 hours later I had not heard from them, I contacted them again, and got the same response (1-24 hours). After 15 hours I gave up on ever seeing my money again. Considered it a really really stupid mistake.

HOWEVER, 9 hours after that I get a response! From Kristi of their accounts department. She said that they were having difficulty finding the account, and would either A) Offer me a full refund or B) offer me an account up to $xxx amount of money (which came out to be about $55 more than I paid for my account). Of course I poked around the site a bit more, didn’t find anything else I wanted, so I asked for a refund. Sure enough, within 12 hours Paypal emailed me stating I had been refunded my money!

Now, I dunno how things went in the past with these guys, but I think that maybe all this got to em and they turned a new leaf? I can actually say I’m pretty pleased with how that went. Even if I didn’t get my account, I didn’t lose anything either. It could have gone much, much worse.

SUPPORT TEAM RESPONSE

Sorry for the wait on responses you guys.

Chris: Is your issue resolved?
Syrous: Is there anything else you need from us, please let us know =)
James: Is your issue resolved?

I just been ripped off by GAMEWAR for about $300,
It was stupid, I wish i had of LOOKED better first, atleast found this site and a couple others before I payed 🙁
Worst thing is, I was buying a Character for my Son,
was going to be a christmas gift, and thats no joke.
I also play WoW but thought it easier to just buy my son his own character.
I bought a LVL 70 character, they took my money real fast ofcourse, I got Verfied and Everything, I received account details about 3 days later,
I went out bought a game card, activated the account to find the account only had a LVL 4 character on it only,
I immediately contacted them and they told me it must be a mistake, It must have been tranferred, all sorts of excuses, I was told It would be fixed, I would get a character of equal Value or that I would get a Refund and small credit but I had to wait all sorts of crap excuses,
Then I waited a week, no reply, asked again,
got told again I had to wait for accounts to fix it up etc.
waited another week, no reply, ask again get told same thing, this goes on and on for couple weeks,
I get sick of being messed around Ask for refund, again get told accounts has to contact me about this,
another week passes no reply, I ask for refund again same excuse over and over again,
There Live Chat ofcourse says its np of theirs, but when I point out that they were the ones who garenteed delivery within 30mins to 3days, who promised no hassle refund if there was any problems etc. They keep making excuses also saying they have no control,
But no one who does have any control will contact me or do anything about it,
Anyone has any suggestions I would be forever gratefull and in your Debt,
Thanks ^^

I feel for you, but I doubt you will get your money back, or the account you paid for. Gamepal seems to like to play the “mistake” angle a lot to eat up time. They know you just want to get your money back, so they tell you they will work on it for a couple days, then they will forget about you. If you keep complaining, a couple weeks later they will apologize and tell you they will work on it again. This is just meant to keep letting time pass.

Obviously you should go through Paypal to open a dispute and try that route. Also, you may want to post your comment on the other posts here about Gamepal, and post to the RipOffReport.

Good luck.

@at chris
as posted in your post

“but we do offer a 100% satisfaction guarantee all orders will be completed……

and we do have a policy where we can’t give a full refund once we register the keys, but we can offer a partial refund.”

funny they say that when there website says

“100% Satisfaction Guarantee Or Your Money Back”
on the page of http://www.gamepal.com/central/buildaccount

little wishy washy to me.

Kind of sketchy that their “Customer Support Team” has to use this blog as a basis for their support, and not their own website. If the people posting here in public are having such trouble getting their issues resolved, it makes one think about those who don’t have a place to complain.

Woot gamepal.com the rip off artist has struck agian! They gave me credit of GamePal dollars and guess what? They say they wont accept them! Hell no!!!! Gamepal.com Meet your worst enemy your gonna hate me from now on till the day I get you shut down…

@Me_Again

Gamepal won’t do anything unless you threaten them with action that will get things moving. Sad I know but thats the only method on ever having your issue resolved.