Gamepal gets accounts banned

Update: I’m challenging Gamepal to prove they don’t get every account banned.  Checkout my Gamepal challenge to see if they accept.

I am an infrequent World of Warcraft player. I usually just play with my son when we have some free time in the evenings. But because he plays a lot more than I get the chance, I’m always lagging behind in levels. So when someone told me about a service through a company called Gamepal that will have someone else play your character when you’re not playing, that sounded great. For a few bucks I could have them play my character and catch up to my son’s level.

I hired the company to take my level 27 rouge to level 40. A small jump by the looks of most of their orders. I paid $49 for this service through Paypal.

I checked my account the next day, and I was already at level 30. That’s much better than I could have done. But on the following day I got a frantic call from my cousin, the person who refered me to Gamepal. He said I should cancel the service ASAP because his WoW account was just banned. So, when I returned home, I checked my account and saw that I was still active at level 34. I logged onto Gamepal’s chat system and canceled my account. I also quickly changed my password so they could no longer log in.

The next day I went to log in to play with my son, and sure enough I got the following message:

You World of Warcraft account has been closed.

I checked my email and saw this discouraging information

Offense: Use of Third Party Automation Software

This account has been found to have employed third party software
designed to automate many aspects of the World of Warcraft game play
experience. Such software runs contrary to the essence of World of Warcraft
and provides an advantage over other players. In addition, use of this
software can lead to exploitation and destabilization of the World of
Warcraft server economy. As such, this account has been closed and will
not be reopened under any circumstances. The recurring subscription on
the account has been disabled to prevent further charges.

Please review the World of Warcraft Terms of Use at
http://www.worldofwarcraft.com/legal/termsofuse.html, which you
accepted when you installed World of Warcraft and established the account(s).
Section 2, Paragraph C details the limitations of game play
modifications and use of any third-party or “packet sniffing”‚software. In
addition, Section 3, Paragraph C, parts iii and iv restrict the use of any
hack, scripting or macroing software which obtains information from
World of Warcraft to gain a competitive advantage over other players.

Any disputes or questions concerning this account action can only be
addressed by the World of Warcraft Account Administration department. To
learn more about how Account Administration is able to assist you,
please visit us at http://www.blizzard.com/support/wowaa/.

Thank you in advance for your understanding in this matter and
respecting our position and all statutes within the World of Warcraft Terms of
Use.

Regards,

Narrm
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com

This means that not only did I not move up a few levels, but the entire character that I have had for 18 months is gone.

So, what do you think Gamepal’s stance is on this? I’m sure you can guess, I’m just SOL. Now when I go to the chat, I’m blown off by being told, “You should have read our terms and conditions before signing up.” 

But before I signed up, I logged on to their chat and asked them if there was any chance I could get in trouble from Blizzard for this. There response was just that it was going to be someone who is very good at leveling playing my character, and that it was not a violation. But as it ends up, the violation I’m actually being banned for is that their player was using some sort of automated software to play the game. Which I guess explains how they can level up so quickly.

I did some further digging and discovered this post on RipOffReport.com:
http://www.ripoffreport.com/reports/ripoff215985.htm

According to this gentleman, he purchased a ready made character account for $400, and less then a month later, the account was re-claimed by the owner. Once again Gamepal’s response to this was that he is SOL.

It seems Gamepal is good at taking money, they offer many ways to pay them through Google, Paypal, etc…, but not so good at following through on their promise to deliver the goods.

I have sent emails to them, which will obviously fall on deaf ears. So at this point all I can do is provide a cautionary tale to those who are considering using Gamepal. If you are considering making a purchase through them, be aware that everyone I have heard from, and seen from my research has been screwed by them. I cannot find any happy customers. And when they do take your money, Paypal really doesn’t offer my recourse in the situation. My advice, do not use the Gamepal service at all.
[tags]gamepal, wow, world of warcraft, banned[/tags]

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