I just read a press release about how an online florist handles funeral flower orders. It made me think about all the times I sent flowers and things didnÃ¢â‚¬â„¢t go as planed. But imagine a florist screwing up an order with flowers for a funeral!
According to their press release, Dot Flowers actually calls the funeral home and double checks the date and time of the funeral, and then calls the delivering florist and confirms with them. It seems like that would be a hassle to do on every funeral order, but I guess if you consider the average order size of a person buying for a funeral, and then factor in how incredibly pissed they would be if the order was screwed up, it makes sense.
Hopefully I wonÃ¢â‚¬â„¢t have to deal with a funeral order anytime soon.